PAYMENT POLICY AGREEMENT
1. RSVP / DEPOSIT
If a Couple/Client RSVP’s their Wedding/Event on our calendar, they MUST pay the required RSVP booking fee, or their booking will be automatically canceled. No
exceptions. RSVP/DEPOSITS ARE NON-REFUNDABLE. A paid RSVP/Deposit for any booked Wedding/Event , guarantees the Couple/Clients Wedding / Event on our
calendar, which means the booked date and time cannot be changed or bumped by another Couple/Client. However, if Chicago JOP has a scheduling conflict, an email
will be sent to the Couple/Client notifying them of the schedule conflict and will be asked to change either the date/time or both.
A Wedding / Event scheduled on our calendar can be revised by the Couple/Client online 24 hours after making the initial RSVP. Once the RSVP/Deposit has been
received by Chicago JOP and confirmed by us via email, the Wedding/Event is permanently scheduled, and cannot be changed by the Couple/Client unless they have
exclusive written permission from Chicago JOP to do so.
If a Wedding/Event date is changed by the Couple/Client, Chicago JOP cannot guarantee that the new/revised Wedding/Event date or time will be available. All
calendar date and times shown on our calendar are “open” dates and times and can be booked by the Couple/Client.
Chicago JOP does not provide any refunds of RSVP/Deposits even if the Wedding/Event has been confirmed by us or cancelled by Couple/Client for whatever reason.
It is therefore, very important that each Couple/Client be absolutely certain on their decision to be wed or have their event booked with us. Couple/Clients who have
sent a written request to change their scheduled Wedding/Event, after the 24 hour allowed revision period, will be charged a $100.00 Rescheduling Fee, no exceptions,
and payment will be expected at the time of the reschedule. Failure to pay the $100.00 rescheduling fee will result in the Couple/Clients Wedding/Event to be
automatically cancelled with no further notice to the Couple/Client.
2. CREDIT /DEBIT CARD PAYMENTS VIA PAYPAL
Chicago JOP has a merchant account with PayPal, and all credit/debit card transactions that are processed either online by the Couple/Client or by a Chicago JOP staff
member. Because we provide a service, certain PayPal policy and procedures will not apply should there be a dispute or case opened by the Couple/Client. Chicago JOP
is not obligated to abide by PayPal transactions procedures in the event of a dispute regarding credit/debit card payments.
Chicago JOP does not have any access to Couple/Clients’ credit/debit card numbers or other data when a payment/transaction made by the Couple/Client or by a
Chicago JOP staff is made online by using our PayPal buttons located on our website. Couple/Client making an online payment process, are never obligated to open
nor have a PayPal account. The only requirement is that the Couple/Client, have a valid credit/debit card at the time of the actual payment/transaction. Chicago JOP
does not accept e-checks or foreign payments/transactions. Chicago JOP will accept cash payments but only in person and before the RSVP/booking. Any balances on
accounts must be paid in full 30 days before the Wedding/Event, and NOT THE DAY OF THE SCHEDULED WEDDING/EVENT whether the Couple/Client is paying via
credit/debit card or cash. NO EXCEPTIONS WILL BE MADE.
3. CANCELLATION FEE
Chicago JOP will charge a Cancellation Fee should the Couple/Client fail to adhere to any and/or all of the terms and conditions as specifically listed in their signed
contract, including this Payment Policy. Cancellation fees vary and are dependent on the each particular Wedding/Event package. All Cancellation Fees must be paid in
full at the time of the Cancellation and any outstanding balance on account will result in the Couple/Client being assessed and charged a $15.00 a day late fee.
If Couple/Client has a paid deposit on account, said deposit will be deemed forfeited by the Couple/Client and not reimbursed.
4. REFUNDS
Couples/Clients have 3 days to rescind their signed contract. Should the Couple/Client cancel within that rescission period, Chicago JOP will happily provide a full
refund payable to Couple/Client 180 days after notice of rescission is received by Chicago JOP. Chicago JOP MUST receive a written cancellation notice from the
Couple/Client BEFORE midnight on the 3rd day of the rescission period. Couple/Clients, who fail to provide proper notice to Chicago JOP in accordance to this section
and including any signed contract, will NOT receive a full refund.
5. CONTRACTS
A Couple/Client who has RSVP/ booked a Wedding/Event from our website, must have a signed written contract on file within 7 days after the RSVP/booking. We can
meet in person with each Couple/Client or can send a contract via email or fax to Couple/Client. Each Couple/Client has a 3 day right to cancel their contract, and any
refunds will be dependent on their signed contract and in accordance to this Payment Policy. All Couple/Client information is kept strictly confidential and is never
shared or sold to any third party. Failure to have a signed contract on file within the 7 day period of RSVP/booking, will result in the Couple/Clients’ RSVP/booking to
be automatically deleted with no further notice given to the Couple/Client. Chicago JOP will not be obligated by any of the terms or conditions listed on any unsigned
contract by Couple/Client. Any and all RSVP/Deposits will be deemed forfeited by the Couple/Client.
6. PERSONAL CHECKS
Personal checks are ONLY accepted for Wedding/Events RSVP/booked at least 6 months or more in advance. Couple/Clients Wedding/Event will be "confirmed" once
the check clears. If Couple/Client pay the RSVP/Deposit via personal check, this DOES NOT guarantee their Wedding/Event on our calendar. If at any time, the
Couple/Clients’ check fail to clear our bank, for whatever reason, Chicago JOP will automatically cancel Couples/Clients scheduled Wedding/Event, and will send 1
email notice of this particular action to the Payee/Signer or Couple/Client that submitted the check. Should Chicago JOP incur any overdraft fees as a result of the
Couples/Client NSF check, Couples/Clients will be assessed the extra NSF fee, and will be liable for full payment thereof in the form of either cash, money order or
certified check.
7. NON-COMPLIANCE OF CONTRACT/PAYMENT POLICY
Chicago JOP reserves the exclusive right to cancel any Wedding/Event, with no further notice to the Couple/Client due to non-compliance by Couple/Client of their
signed contract and/or failure to adhere to this Payment Policy.
8. WEDDING / EVENT PACKAGE PRICING
All Wedding / Event Package fees/prices are listed on our website at http://www.chicagojop.com/Pricing.html and are subject to change without further notice to the
Couple/Client or the general public. Any increase or decrease in pricing will not affect or change any currently contracted Couple/Client of Chicago JOP that has a
signed contract on file or one that is in transition of being signed by Couple/Client and Chicago JOP, nor will any difference in fees/prices be reimbursed or credited to
Couple/Client.
9. GUESTS
All of our Wedding/Event packages are priced according to the number of guests in attendance of said Wedding/Event. Should the Couple/Client have an increase in
the number of guests, whether intentional or unexpected, will result in the Couple/Clients being charged an extra $20.00 per additional guest fee. The balance for the
additional guest MUST BE PAID IN FULL BEFORE/PRIOR to the scheduled Wedding/Event - NO EXCEPTIONS. Failure to adhere to this condition will result in
IMMEDIATE CANCELLATION of the Couple/Clients scheduled Wedding/Event, and Couple/Clients including all guests will be asked to leave immediately.
10. GUARANTEE
Chicago JOP guarantees a Wedding Officiant or Event Coordinator for all booked Wedding/Events that have been paid in full assuming there’s a signed contract on file
for the Couple/Client. If the Couple/Client have paid for their Wedding/Event online, without a signed contract, this guarantee is null and void, and does not apply.
Should an unexpected emergency situation occur whereby the Wedding Officiant or Event Coordinator is unable to perform his/her contractual duties, Chicago JOP
reserves the right to find an alternate Wedding Officiant or Event Coordinator. In the event that Chicago JOP is unable to be find a replacement or unable to fulfill the
contractual duties as agreed to in accordance to the Couple/Clients signed contract, Chicago JOP will reimburse Couple/Client of all monies paid for on account,
excluding RSVP/Deposit fees.
Should Chicago JOP find an alternate, we will provide Couple/Client with as much advance notice as possible of the alternates contact information including name,
email address and phone number of the alternate who is expected to abide by Chicago JOP’s original signed contract with Couple/Client. Couple/Client will not be
obligated to pay for the alternates’ fee, if any. Again, there will be NO REIMBURSEMENT of any kind to the Couple/Client if there is no signed contract on file.
11. ALL SERVICES
Couple/Clients must have a signed contract on file with Chicago JOP within 7 days of RSVP/booking of their event on our calendar. Any un paid balances on account
MUST BE PAID IN FULL 30 DAYS BEFORE THE BOOKED WEDDING/EVENT. Chicago JOP will send at least 1 reminder email with a PayPal invoice attached to the
Couple/Client for immediate payment. Failure to pay any unpaid balance, will result in the Couple/Clients Wedding/Event to be automatically cancelled with no further
notice to the Couple/Client.
If a signed contract has an unpaid balance, INCLUDING up to the day of the scheduled Wedding/Event, Chicago JOP has the exclusive right to immediately cancel any
mobile wedding officiant or ministerial services with no notice given to the Couple/Client. Chicago JOP will not be held responsible nor obligated to fulfill any agreed
contractual obligations if Couple/Client has an outstanding balance on account with us, nor will any refunds be given to Couple/Client should they fail to meet this
condition.
This Payment Policy Agreement is wholly enforceable and supersedes all other payment policy agreements previously published on this website.
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